Program Overview
Smile in Gippsland (“Program”) is a Voucher/offer which is operated by Smile in
Gippsland (Business name). By participating in the Program, you agree that you have read and understood these Terms and Conditions and are bound by them.
Smile in Gippsland memberships can be purchased on the Website
All Smile Gippsland Offers are subject to the Smile Gippsland Rules of Use.
The Smile Gippsland cancellation policy and guarantee. The Smile Membership can be cancelled within 14 days of purchase and a full refund will be provided if product is unused.
All Smile Gippsland products, customised products, as well as the partners who provide offers on in this program, are subject to availability.
Smile Gippsland takes no responsibility for any products, services, or promotions that are discontinued, sold out or temporarily unavailable.
These Terms and Conditions are governed by and will be construed in accordance with the laws of Australia.
Defined Terms
Smile in Gippsland/Program: The program which is operated by Smile in Gippsland and provides a web application containing Offers to purchase in Gippsland.
Participating Merchants: A partner merchant that participates in the Smile in Gippsland Program and honours the associated Offers.
Offer: Those features of the program that provide members with access to discounts on dining, travel, shopping and other categories. Offers may change from time to time without notice.
Other Offers: Other promotions and special Offers which may be offered to you from time to time.
Participating in Smile in Gippsland
Customers can participate in the Smile in Gippsland program by purchasing a Smile in Gippsland membership available on the website.
Vouchers will be available for a 12 month period from the date of purchase.
Annual memberships.
Smile in Gippsland provides offers that are redeemable at Participating Merchants. Smile in Gippsland Offers are not redeemable for cash and are non-refundable.
Smile in Gippsland Memberships are valid for 12 months.
Smile in Gippsland assumes no liability whatsoever, including without limitation, liability for any expense, loss, cost, injury, damage, accident or any other matter or thing whatsoever, however suffered or caused (including compensatory, incidental, indirect, special, punitive, consequential or exemplary damages or damages for loss of income or profits), directly or indirectly arising out of or related to the Program or by reason of the termination of or amendment to the Program in whole or in part, the value or availability of Offers, or the addition or deletion of Offers, Participating Merchants or other features with or without notice.
Voucher Offers
Offers are only available at Participating Merchants and vary between areas of Gippsland.
Offers are for personal use only, and cannot be assigned, traded or otherwise transferred in accordance with the Terms and Conditions of the Program.
All members must abide by these terms and conditions and the individual terms and conditions of each participating business.
Competitions
Smile in Gippsland may also from time to time make available to Members promotions and competitions (collectively, “Competitions”). Where applicable, Members may enter Competitions by meeting the entry criteria specified on each Competition. We may publish names of winners of Competition prizes.
Each Competition will be subject to any individual terms and conditions specified on the Website. However, some of the standard terms and conditions are as follows:
Awards and prizes must be taken intact as offered and are not transferable, exchangeable or redeemable for cash;
If a person otherwise entitled to an award or prize is under the age 18, we reserve the
right to instead give the award or prize to that person’s parent or guardian;
If an award or prize is unavailable for any reason, we reserve the right to substitute an award or prize of equal or greater value;
Smile In Gippsland decision on all matters relating to a Competition will be final and not subject to challenge or review. Offers may not be redeemed in conjunction with any other promotional offers including, but not limited to, promotional discounted ticket offers. Neither Smile in Gippsland nor our officers, agents, employees and related bodies corporate make any representation or warranty as to the quality, suitability or merchantability of any goods or services offered or given as awards or prizes.
Privacy – Disclosure of private information
We may disclose to third parties aggregate anonymous statistics regarding our customers, sales, traffic analyses and other information regarding or collected through our websites and printed forms. Other than in this anonymous form, we will not disclose your personal information without first obtaining your permission except as follows:
We may disclose personal information if required by law or legal process.
We may disclose your personal information to third parties providing, or assisting us in providing, all information communication technology, website or app development and production functions, website or app analytics, services requested by you and for billing purposes.
We may disclose your personal information to the fundraiser that sold you your Smile Gippsland Membership so that the fundraiser may notify you when next year’s edition is available.
Smile in Gippsland may disclose personal information to an overseas recipient if you are informed and provide consent to the disclosure to the overseas recipient, either through agreement to Smile Gippsland’s Terms and Conditions and to this Privacy Policy, or through direct notification at a later date; or if it is reasonable to assume that such a disclosure is required under the terms of your purchase; or the disclosure is required or authorised by an Australian court or tribunal or under Australian law. If we send personal information overseas, Smile in Gippsland will take reasonable and practicable steps to ensure that the overseas recipient handles such information in accordance with the Privacy Act.
Termination, Changes and Breach
Smile in Gippsland may change these Terms and Conditions, any aspect of the Program including redemption procedures or any Offers in any respect, all without notice and even though changes may affect the value of Smile in Gippsland publications already purchased.
General
These Terms and Conditions constitute the entire agreement between you and Smile in Gippsland regarding your participation in the Program, your entitlement to redeem Offers of the Program and supersede all previous versions. Except as expressly contained in these Terms and Conditions, there are no conditions, representations, warranties, express or implied, statutory or otherwise. When you deal with Smile Gippsland or its respective officers, agents, employees and related bodies corporate over the Internet, you consent to the formation of contractual relations through electronic communications. Smile in Gippsland has the final authority as to the interpretation of these Terms and Conditions and as to any other questions or disputes regarding the Program.
Changes to these Terms and Conditions
Smile in Gippsland reserve the right to change, suspend or terminate these Terms and Conditions at any time. Where Smile in Gippsland changes these Terms and Conditions, or any Offers under the Program, an updated copy of these Terms and Conditions will be available on the Smile in Gippsland website. Members should regularly check for updates to the Terms and Conditions.
Rules of Use for your Smile Gippsland Membership
Redeeming Offers
With the Smile in Gippsland Membership, simply present the relevant voucher for the participating business at the time you request your bill or make your purchase to redeem the offer. Carefully read the terms of each offer before using. Offers apply only to the items and terms specified.
Not valid with other third-party offers
Smile in Gippsland offers are exclusive and may not be combined with other third-party discount programs.
Dining Section Offers
It is not necessary to identify yourself as an Smile Gippsland Member when making your booking or arriving at the restaurant. Present your phone with the “Redeem” screen visible at the time you request your bill to redeem the offer. You may use each offer once at each restaurant listed in this section. The restaurant’s offer will then appear as “Redeemed” after it has been used.
Valid anytime & Excluded Days
Smile Gippsland’s dining offers are valid at all times throughout the year, except for a few days known as Optional Days.
These days include:
All Official Australian Public Holidays
Good Friday
Valentines Day
Mother’s Day
Father’s Day
All other Smile Gippsland Offers are Valid at all times. (unless specified on voucher)
Main course offers
The restaurant will deduct the price of the least expensive main course(s), up to the maximum value stated on the offer. Please note the following:
If two main courses are not ordered, the least expensive item(s) ordered as a main course will be deducted.
When more than two people are dining together, or if multiple Memberships are used, the least expensive main course(s) of the party is / are the one(s) deducted.
When adults and children dine together and two or more adult-priced main courses are purchased, the least expensive adult main course is complimentary. If only one adult-priced main course is purchased, then the value of the child’s meal is deducted.
25% off dining offers
When dining at a restaurant where the offer is “25% off the total bill”, the restaurant will deduct
25% off the total bill for the table, up to the maximum value indicated on the offer. If multiple
Memberships are used, the deduction is still 25% off the total bill, up to the maximum combined value of the Memberships.
Restaurant ‘specials’
If the restaurant is running a breakfast, lunch or dinner special/set menu, their offer is still valid. If it incorporates more than one course, the value of the main course portion, or 25% off will be deducted from the bill.
Dining in groups
When more than two people dine together, these rules apply:
One bill for the party – no separate bills
No more than three Smile Gippsland Digital Memberships per party
Number of diners 2, number of Memberships 1
Number of diners 3, number of Memberships 1
Number of diners 4, number of Memberships 2
Number of diners 5, number of Memberships 2
Number of diners 6 or more, number of Memberships 3
Solo dining
Some restaurants include a solo dining option clearly marked on the offer. These are valid only when dining alone and may not be used when solo diners join other people at a table.
Dine-in only
Restaurant offers in the Fine and Contemporary Dining, Café and Bistro Dining, and Casual Restaurant and Family Dining categories are valid for dine-in only, unless otherwise stated.
Informal Dining and Takeaway offers
Unless otherwise noted, offers in the Informal Dining and Takeaway category may be used for both takeaway and dine-in (not for delivery unless otherwise stated).
Movie offers
If a movie offer states “no free list” the cinema may be obligated by studio contracts to exclude
certain movies. To check, call the cinema or check their website.
Arts, Sports, Attractions, Retail and Local Services offers
Please read each offer for terms and conditions. When using these offers with accompanying children, if two or more adult admissions are purchased, the least expensive adult admission is complimentary, unless otherwise stated.
Shopping, Travel and Leisure
Please refer to the specific terms and conditions for each offer. Hotel and Accommodation – please review the terms and conditions of each individual hotel or accommodation before making a booking.
This Membership and its Offers are intended for the non-profit use of the individual purchaser of this Membership. Additionally, the use of this Membership and its Offers for advertising purposes, in any form or fashion, is strictly prohibited. Any use of Offers in violation of these Rules will render the Offer VOID, and violators will be prosecuted. Offers may not be reproduced and are void where prohibited, taxed, or restricted by law. Smile in Gippsland Limited and Smile in Gippsland of Australia Pty Ltd, will not be responsible if any establishment breaches its contract or refuses to accept Offers; we will however, use our best efforts to secure compliance. Smile in Gippsland of Australia Pty Ltd and Smile in Gippsland Limited, will not be responsible in the event of Acts of God, fire, casualties, strike or other events beyond its control.
Smile Gippsland Membership Terms and conditions
The Smile Gippsland Return policy and guarantee – if for any reason you are not satisfied with your Smile Gippsland Membership, and have not used it you may within 14 days of purchase contact our office for a refund, excluding any transaction fees. Proof of purchase is required.